Major US pipeline halts operations after ransomware attack

The attack on the company, which says it delivers roughly 45% of fuel consumed on the east coast, underscores again the vulnerabilities of critical infrastructure to damaging cyberattacks that threaten to impede operations.

By Associated Press

The federal government is working with the Georgia-based company that shut down a major pipeline transporting fuel across the East Coast after a ransomware attack, the White House says.

The government is planning for various scenarios and working with state and local authorities on measures to mitigate any potential supply issues, officials said Saturday. The attack is unlikely to affect gasoline supply and prices unless it leads to a prolonged shutdown, experts said.

Colonial Pipeline did not say what was demanded or who made the demand. Ransomware attacks are typically carried out by criminal hackers who scramble data, paralyzing victim networks, and demand a large payment to decrypt it.

The attack on the company, which says it delivers roughly 45% of fuel consumed on the east coast, underscores again the vulnerabilities of critical infrastructure to damaging cyberattacks that threaten to impede operations. It presents a new challenge for an administration still dealing with its response to major hacks from months ago, including a massive breach of government agencies and corporations for which the U.S. sanctioned Russia last month.

In this case, Colonial Pipeline said the ransomware attack Friday affected some of its information technology systems and that the company moved “proactively” to take certain systems offline, halting pipeline operations. In an earlier statement, it said it was “taking steps to understand and resolve this issue” with an eye toward returning to normal operations.

Oil analyst Andy Lipow said the impact of the attack on fuel supplies and prices depends on how long the pipeline is down. An outage of one day or two would be minimal, he said, but an outage of five or six days could cause shortages and price hikes, particularly in an area stretching from central Alabama to the Washington, D.C., region.

Lipow said a key concern about a lengthy delay would be the supply of jet fuel needed to keep major airports operating, like those in Atlanta and Charlotte, North Carolina.

A leading expert in industrial control systems, Dragos CEO Robert Lee, said systems such as those that directly manage the pipeline’s operation have been increasingly connected to computer networks in the past decade.

But critical infrastructure companies in the energy and electricity industries also tend to have invested more in cybersecurity than other sectors. If Colonial’s shutdown was mostly precautionary — and it detected the ransomware attack early and was well-prepared — the impact may not be great, Lee said.

Ransomware scrambles a victim organization’s data with encryption. The criminals leave instructions on infected computers for how to negotiate ransom payments and, once paid, provide software decryption keys.

The attacks, reached epidemic proportions last year, costing hospitals, medical researchers private businesses, state and local governments and schools tens of billions of dollars. Biden administration officials are warning of a national security threat, especially after criminals began stealing data before scrambling victim networks and saying they will expose it online unless a ransom is paid.

Average ransoms paid in the United States jumped nearly threefold to more than $310,000 last year. The average downtime for victims of ransomware attacks is 21 days, according to the firm Coveware, which helps victims respond.

“Ransomware is the most common disruptive event that organizations are seeing right now that would cause them to shut down to prevent the spread,” said Dave White, president of cybersecurity firm Axio.

Mike Chapple, teaching professor of IT, analytics and operations at the University of Notre Dame’s Mendoza College of Business and a former computer scientist with the National Security Agency, said systems that control pipelines should not be connected to the internet and vulnerable to cyber intrusions.

“The attacks were extremely sophisticated and they were able to defeat some pretty sophisticated security controls, or the right degree of security controls weren’t in place,” Chapple said.

Brian Bethune, a professor of applied economics at Boston College, also said the impact on consumer prices should be short-lived so long as the shutdown does not last for more than a week or two. “But it is an indication of how vulnerable our infrastructure is to these kinds of cyberattacks,” he said.

Bethune noted the shutdown is occurring at a time when energy prices have already been rising as the economy reopens further as pandemic restrictions are lifted. According to the AAA auto club, the national average for a gallon of regular gasoline has increased by 4 cents since Monday to $2.94.